Privacy Policy

Effective date: 22 January 2026

This privacy policy explains how Genevaboats handles personal data when you visit our website or contact us.

1) Who we are

Genevaboats is a registered trademark used by IBMC SARL (IDE: CHE.487.520.166). 

Address: Beau-Regard House, 29 Quai du Mont-Blanc, 1201 Geneva, Switzerland 

Email: info@genevaboats.com 

Phone: +41 79 128 40 00 

In this policy, “Genevaboats”, “we”, “us”, and “our” refer to IBMC SARL.

2) What personal data we collect

We may collect the following categories of data:

A. Data you provide

  • Contact details: name, email, phone number

  • Inquiry details: message content, preferred dates, group size, boat preference, and any other information you share

  • Booking and service information: details needed to confirm and deliver rentals, cruises, and activities

B. Data we collect automatically

  • Device and usage data: IP address, browser type, device type, pages viewed, and approximate location derived from IP address

  • Cookies and similar technologies (see section 7)

C. Data from communications

  • Emails, phone calls, WhatsApp messages, and other communications you send to us

3) Why we use your data

We use personal data to:

  • Respond to inquiries and provide quotes

  • Confirm and manage bookings and services

  • Communicate about scheduling, changes, and service delivery

  • Improve our website and services

  • Maintain security, prevent abuse, and troubleshoot issues

  • Comply with legal and accounting obligations

4) Legal bases for processing

Where required under applicable law (including Swiss data protection law and, where applicable, the GDPR), we process personal data based on:

  • Performing a contract or taking steps at your request before entering a contract (for quotes and bookings)

  • Legitimate interests (for service improvement, fraud prevention, and security)

  • Consent (for optional cookies or marketing, where used and where required)

  • Legal obligations (recordkeeping, taxes, compliance)

5) Who we share data with

We do not sell your personal data. We may share data with:

  • Service providers who support our operations (for example: website hosting, form tools, email services, customer support tools)

  • Payment and invoicing providers, where relevant

  • Professional advisers (legal, accounting) where necessary

  • Authorities or regulators if required by law

We share only what is needed for the specific purpose.

6) International transfers

Some service providers may process data outside Switzerland. Where this happens, we take appropriate safeguards as required by applicable law, such as contractual protections.

7) Cookies and similar technologies

Our website may use cookies and similar technologies for:

  • Essential site functionality (for example: security and basic settings)

  • Performance and analytics (to understand what pages are used and improve the site), if enabled

  • Marketing features (only if enabled and where permitted)

You can control cookies through your browser settings. If we use a cookie banner on the site, you can also manage preferences there.

8) Marketing communications

If we send marketing emails, you can opt out at any time by using the unsubscribe option (if available) or by emailing us at info@genevaboats.com. 

We may still contact you about bookings, quotes, or important service updates.

9) Data security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is fully secure, but we work to reduce risks and limit access to authorised people only.

10) Data retention

We keep personal data only as long as needed for the purposes described above, including:

  • Inquiry and booking management

  • Legal, accounting, and tax retention requirements (where applicable)

11) Your rights

Depending on your location and the laws that apply, you may have rights such as:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion or restriction (in certain cases)

  • Objection to certain processing

  • Data portability (where applicable)

To request any of these, email info@genevaboats.com. 

We may need to verify your identity before responding.

12) Children

Our services may be used by families. If a child’s personal data is submitted, it should be provided by a parent or legal guardian.

13) Third-party links and social media

Our website may link to third-party sites (for example: social networks). Their privacy practices are governed by their own policies.

14) Changes to this policy

We may update this policy from time to time. The effective date at the top will reflect the latest version.

15) Contact

For privacy questions or requests, contact:

info@genevaboats.com

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Our Address

Beau-Regard House 29 Quai du Mont-Blanc

Geneva, Switzerland

Contact Info
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