Privacy Policy
Effective date: 22 January 2026
This privacy policy explains how Genevaboats handles personal data when you visit our website or contact us.
1) Who we are
Genevaboats is a registered trademark used by IBMC SARL (IDE: CHE.487.520.166).
Address: Beau-Regard House, 29 Quai du Mont-Blanc, 1201 Geneva, Switzerland
Email: info@genevaboats.com
Phone: +41 79 128 40 00
In this policy, “Genevaboats”, “we”, “us”, and “our” refer to IBMC SARL.
2) What personal data we collect
We may collect the following categories of data:
A. Data you provide
Contact details: name, email, phone number
Inquiry details: message content, preferred dates, group size, boat preference, and any other information you share
Booking and service information: details needed to confirm and deliver rentals, cruises, and activities
B. Data we collect automatically
Device and usage data: IP address, browser type, device type, pages viewed, and approximate location derived from IP address
Cookies and similar technologies (see section 7)
C. Data from communications
Emails, phone calls, WhatsApp messages, and other communications you send to us
3) Why we use your data
We use personal data to:
Respond to inquiries and provide quotes
Confirm and manage bookings and services
Communicate about scheduling, changes, and service delivery
Improve our website and services
Maintain security, prevent abuse, and troubleshoot issues
Comply with legal and accounting obligations
4) Legal bases for processing
Where required under applicable law (including Swiss data protection law and, where applicable, the GDPR), we process personal data based on:
Performing a contract or taking steps at your request before entering a contract (for quotes and bookings)
Legitimate interests (for service improvement, fraud prevention, and security)
Consent (for optional cookies or marketing, where used and where required)
Legal obligations (recordkeeping, taxes, compliance)
5) Who we share data with
We do not sell your personal data. We may share data with:
Service providers who support our operations (for example: website hosting, form tools, email services, customer support tools)
Payment and invoicing providers, where relevant
Professional advisers (legal, accounting) where necessary
Authorities or regulators if required by law
We share only what is needed for the specific purpose.
6) International transfers
Some service providers may process data outside Switzerland. Where this happens, we take appropriate safeguards as required by applicable law, such as contractual protections.
7) Cookies and similar technologies
Our website may use cookies and similar technologies for:
Essential site functionality (for example: security and basic settings)
Performance and analytics (to understand what pages are used and improve the site), if enabled
Marketing features (only if enabled and where permitted)
You can control cookies through your browser settings. If we use a cookie banner on the site, you can also manage preferences there.
8) Marketing communications
If we send marketing emails, you can opt out at any time by using the unsubscribe option (if available) or by emailing us at info@genevaboats.com.
We may still contact you about bookings, quotes, or important service updates.
9) Data security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is fully secure, but we work to reduce risks and limit access to authorised people only.
10) Data retention
We keep personal data only as long as needed for the purposes described above, including:
Inquiry and booking management
Legal, accounting, and tax retention requirements (where applicable)
11) Your rights
Depending on your location and the laws that apply, you may have rights such as:
Access to your personal data
Correction of inaccurate data
Deletion or restriction (in certain cases)
Objection to certain processing
Data portability (where applicable)
To request any of these, email info@genevaboats.com.
We may need to verify your identity before responding.
12) Children
Our services may be used by families. If a child’s personal data is submitted, it should be provided by a parent or legal guardian.
13) Third-party links and social media
Our website may link to third-party sites (for example: social networks). Their privacy practices are governed by their own policies.
14) Changes to this policy
We may update this policy from time to time. The effective date at the top will reflect the latest version.
15) Contact
For privacy questions or requests, contact:
info@genevaboats.com